AI Automation & CRM Specialist
The network is assembling.
I build AI agent workflows that take the manual work out of customer-experience and CRM teams. Six years in customer operations, the last two shipping automation in HubSpot, n8n, Zapier and Claude Code.
full site, case studies and the AI twin: November 2026
the network is looking for a word
2h → 20mdaily handling time per customer-service agent, after AI workflows and agents at Washmen
100–200 / daySlack messages classified and routed to the right channel by a dispatch automation
+21%customer engagement from multi-channel CRM campaigns (Email, WhatsApp, Push) on HubSpot and Zapier
95%retention across the VIP customer portfolio he managed
stack Claude Code · ChatGPT · Codex · HubSpot · Salesforce · n8n · Zapier · Slack automation · JavaScript / Node.js
About Rukhillo Kodirov
Rukhillo Kodirov is a Senior CRM and AI Automation Specialist at Washmen in Dubai. Earlier: Client Advisor at Nike in South Korea and Customer Relations Officer at Nine Tree Premier Hotel in Seoul. BBA, Ulsan National Institute of Science and Technology. He speaks English, Russian, Persian, Turkish and Korean.